Who We Are
Utility 1 Ltd provides commercial utility review, procurement and management support for UK businesses.
If you have any questions about this policy or how your information is handled, contact us using the details on our contact page.
Information We Collect
We may collect your name, company name, email address, phone number, business utility details and any information you choose to send through forms, email or phone conversations.
We may also collect basic website usage information, such as pages visited, device information and referral source, where analytics or security tools are used.
How We Use Information
We use personal information to respond to enquiries, provide a utility review, prepare recommendations, manage client relationships and improve our website and services.
We do not sell personal information. We only share information where needed to provide a service, meet legal obligations or protect our business.
How Long We Keep Information
We keep information only for as long as needed for the purpose it was collected, including client service, record keeping, legal and accounting requirements.
If you ask us to delete information, we will do so where we are not required to keep it for legitimate business or legal reasons.
Your Rights
You may have the right to request access, correction, deletion, restriction or objection to certain uses of your personal information.
You can contact us at any time if you want to raise a privacy request or concern.